Terms & Conditions

Last Updated: August 21, 2026

Welcome to Lunora. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

This website is operated by Lunora. Throughout the site, the terms “we,” “us,” and “our” refer to Lunora.

By using our website, you confirm that you are legally able to enter into an agreement or have the permission of a parent or legal guardian to use the website and make purchases.

2. Products

We make every effort to display our products, colors, sizes, and descriptions as accurately as possible.

Please note that slight differences in color, texture, or appearance may occur depending on your device screen and the manufacturing process.

Product availability may change without notice.

3. Prices & Payments

All product prices are displayed on our website at the time of purchase.

We reserve the right to change prices, promotions, or product availability at any time without prior notice.

Payment must be successfully completed before an order can be processed.

4. Orders

After placing an order, you will receive an order confirmation by email.

We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraudulent activity, incorrect pricing, product availability issues, or incorrect customer information.

If we cancel an order after payment has been received, you will receive a refund for the amount paid.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may be affected by customs, weather, carrier delays, or other circumstances outside our control.

Lunora is not responsible for delays caused by shipping carriers or customs authorities.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must follow the return instructions provided by our support team before sending an item back.

7. Intellectual Property

All content on the Lunora website, including logos, images, graphics, product descriptions, text, and designs, belongs to Lunora or its respective content providers.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

8. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disrupt, or interfere with the operation of the website.

We reserve the right to restrict or terminate access to our website if these Terms & Conditions are violated.

9. Limitation of Liability

Lunora is not responsible for indirect, incidental, or consequential losses resulting from the use of our website or products, to the extent permitted by applicable law.

Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded.